Business Enterprise Award 2000

Kingston Communications PLC

The Kingston Communications Group, based in Hull, is one the region’s success stories of the new Millennium. Following its highly successful flotation in July 1999, the Group has embarked on an ambitious expansion programme to take its business and residential communications services across the UK.

A new national broadband communications network is now being built to support this strategy to complement the Group’s six regional Torch business network operations. To find out more about the Group, visit .

A key factor in the Group’s success is the quality of its staff. Since the start of the year the Group has recruited an additional 370 highly skilled staff to help drive the business forward. More recruitment is in the pipeline, particularly in Hull, where the Group is developing its own call centre business which within the next five years could create an additional 1,000 new jobs.

Kingston is underpinning this job creation programme with a broad range of training programmes to ensure the Group equips its staff with the necessary skills demanding by the rapidly changing technological environment. Strong links have been forged with Universities and Colleges in the region to design and implement tailor-made training packages for its staff. These include the latest technical training to enable staff to install Kingston’s new interactive services and competency development for call centre staff.

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